A report by Celebrate Her has revealed that almost two-thirds of UK hospitality workers feel that the industry should be taken more seriously by the government.

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The revelation is one of a number of findings from a global survey, conducted by Celebrate Her in partnership with Allara Global and CGA by NIQ, that questioned nearly 1000 respondents from 20 global regions on subjects from sexism and safety in the workplace to job satisfaction and career growth.

In comparison to the global average, UK respondents reported higher levels of job satisfaction (UK 55% vs global 51%), stronger retirement provision (UK 39% vs global 22%) and paid leave (UK 45% vs global 40%).

However, the report revealed a lack of on-the-job learning, mentorship, and access to formal education, with the UK consistently scoring below the global average in these metrics.

It also found that fewer UK respondents, particularly those in London, view the industry as a long-term career (London: 53% compared to the global average of 61%), with the report highlighting a retention risk and a lack of career pathways.

Regarding UK career progression findings, the report stated: “These findings suggest that the industry isn’t providing employees in London with enough career progression pathways and insufficient training, and this is impacting the length of time employees are staying in their roles, often moving on to more established career paths.

“There's a disconnect between ambition and perceived support, indicating a need for clearer development frameworks.”